Receiving Support ----------------- If you are in need of support, please don't forget to let us know as many details about your question and setup as possible. ------- | NOTE: | ------- Bug reports will only be processed if they are in form of the file BUGREPRT.FRM that is included with this release. Please fill out this form and email or fax it to us. You can also visit our website and check if any known bugs are listed there and you can fill out the bug report from online. You can obtain support for MORAY in the following ways: CompuServe : 100023,2006 This is the fastest way of reaching us. You can post questions concerning POV-Ray and MORAY in the POVRAY forum. We will probably answer e-mail within two or three days, depending on our workload at 'real' work. Your question may get a faster answer in the forum if someone else knows the answer. Internet : moray@stmuc.com This is mail you can send to us at our domain. Web : Before April '97 http://ourworld.compuserve.com/homepages/softtronics Starting April '97 http://www.stmuc.com/moray This is the Official Moray Homepage and will be updated with the latest news about Moray when it arises. PCGnet : Lutz Kretzschmar This is an inexpensive way to get support and reach us. It may take a bit of time, since we don't frequent this network very often. *Please* make sure you spell the name correctly, otherwise we will not receive any email. There are a couple of BBSs that carry the MORAY conference, where registered users have access to the latest versions. One is Ray BBS in Munich, Germany, run by Florian Kirstein, which has a large section for raytracing and computer graphics. Ray BBS : +49 89 984723 (24h, 32bis, 42bis, Fido 2:2480/843, PCGnet 9:549/327, RenderRing 511:3000/333.33) Postal mail: Lutz + Kretzschmar GbR Fritz-Reuter-Str. 20B 81245 Munich Germany Fax: +49 89 8204270 (24h availability) Telephone: +49 89 8204250 (emergencies only!) Remember the timezone difference, this number is my office number, where I can be reached Mon-Fri, 9am to 6pm GMT (which is 6 hours ahead of New York time). You may get lucky 2 or 3 hours outside these times (especially evenings).